Support

We’re here to help with The Herd app.

Contact Us

For any questions, issues, or feedback about The Herd, please email us at:

We typically respond within 24–48 hours.

Frequently Asked Questions

How do I subscribe?

Open the app and go to the Support tab. You can choose between Monthly Zooms with Tim ($2.99/month) for live monthly Zoom sessions and recordings, or Monthly Prints ($7.99/month) for 2 hand-selected 5×7 prints delivered to your door every month.

My subscription isn’t showing up?

Open the app, go to the Support tab, and pull down to refresh. This will sync your subscription status with our server. If it’s still not showing, email us and we’ll sort it out.

How do I cancel my subscription?

Open the app, go to the Support tab, and tap Cancel on your active subscription. Your subscription will remain active until the end of the current billing period.

How do I delete my account?

Open the app, go to the Profile tab, and tap “Delete Account.” This will permanently delete your account and all associated data. If you have an active subscription, please cancel it first from the Support tab before deleting your account.

About The Herd

The Herd delivers a beautiful wild horse photo every week. No feed. No algorithms. Just a pause from the noise. Photography by Tim West.